Pillars
  • stop-fighting-for-documentation-start-winning-support-for-it-featured-image

    Stop fighting for documentation. Start winning support for it.

    by Jen Bergren

    You know documentation matters You’ve seen the chaos when it doesn’t exist. You’ve probably even tried to fix it

  • lead-routing-is-broken-how-marketing-ops-teams-are-re-architecting-lead-flow-featured-image

    Lead Routing Is Broken: How Marketing Ops Teams Are Re-Architecting Lead Flow

    by Bec Henrich, Stefani Sanchez

    Lead routing is evolving, but the fundamentals aren’t going away, they’re finally being put to work. In the new era of AI and autonomous agents, your routing logic is no longer a passive workflow sitting behind the scenes; it’s the instruction set that powers your entire growth engine.

  • stop-fighting-for-documentation-start-winning-support-for-it-featured-image

    Stop fighting for documentation. Start winning support for it.

    by Jen Bergren

    You know documentation matters You’ve seen the chaos when it doesn’t exist. You’ve probably even tried to fix it

  • a-webinar-workflow-that-actually-works-featured-image

    A Webinar Workflow that Actually Works

    by Mary Batchelder

    Webinars shouldn’t feel like a one-off scramble—or worse, a wasted effort after the live event ends. In this session, Mary Batchelder breaks down a proven, repeatable webinar workflow that helps teams run smoother programs and extract more value long after the event is over.

  • ai-in-ops-how-to-scale-adoption-without-losing-control-featured-image

    AI in Ops—How to Scale Adoption Without Losing Control

    by Amy Wyman, Daphna Wegner, Melissa McCready

    Marketing Ops leaders are under pressure to “make AI happen.” But most GenAI rollouts stall—either blocked by risk, fragmented across teams, or too shallow to drive results.

  • take-control-of-your-finances-using-financial-performance-metrics-and-scorecards-to-manage-your-business-featured-image

    Take Control of Your Finances: Using Financial Performance Metrics and Scorecards to Manage Your Business

    by Calvin Wilder

    Establishing the right financial metrics that matter for your business and then using scorecards to track them and make informed, data-driven business decisions

  • the-one-skill-you-need-to-master-15k-tools-navigate-ai-and-make-money-featured-image

    The ONE Skill You Need to Master 15k+ Tools, Navigate AI, and Make Money

    by Frans Riemersma

    Behind every shiny tool, AI promise, and bloated tech stack lies one skill that separates the pros from the rest.

  • your-customer-has-the-problem-featured-image

    Your Customer has the Problem

    by Mike Simmons

    In fast-moving businesses, speed matters—but speed without context can waste time, energy, and resources. In this live workshop, you’ll learn how empathizing with your customer can transform

  • how-to-build-a-fractional-book-of-business-featured-image

    How to build a fractional book of business

    by Sangram Vajre

    Fractional roles are on the rise—and for many, this opens the door to building a thriving book of business that provides flexibility, impact, and recurring revenue.

  • prepping-your-marketing-ops-org-for-ai-roadblocks-readiness-and-real-optimization-featured-image

    Prepping Your Marketing Ops Org for AI: Roadblocks, Readiness, and Real Optimization

    by Melissa McCready, Jeff lgnacio and Stephen Stouffer

    Join us for a practical and forward-looking webinar designed specifically for Marketing Operations professionals who are ready to move beyond the hype and start building a scalable, AI-ready foundation. Whether you're piloting AI-powered tools or strategizing long-term integration, this session will help you audit your current environment, align your systems, and identify where to invest next.

  • gtm-rhythm-revenue-acceleration-featured-image

    GTM Rhythm | Revenue Acceleration

    by Garrath Robinson & Sebastian Hidalgo

    This session is about closing the execution gap between strategy and results. If your GTM org is generating pipeline but struggling to convert it, this workshop will show you how to fix breakdowns between teams — in real time.

  • how-to-run-a-tight-ship-in-mops-featured-image

    How to Run a Tight Ship in MOPs

    by Josh Hill

    In this session, you’ll learn how to apply proven operational frameworks from Six Sigma and IT to your marketing and revenue systems, so your team stays focused, nimble, and impactful.

  • scrappy-attribution-featured-image

    Scrappy Attribution

    by Rachel Squire

    You don’t need a fancy multi-touch model to prove marketing works. Learn how to build a framework using the data you already have, connect campaigns to revenue (without overcomplicating) and tell a clear, compelling story with your reporting.

  • the-power-of-data-analytics-and-ai-to-drive-mops-success-in-2025-featured-image

    The Power of Data Analytics and AI to Drive MOps Success in 2025

    by Sam Fonoimoana

    Sam will show you exactly how to: Use MAP data across Excel and BI tools, apply analytics use cases across GTM and unlock true data democratization with AI.

  • master-multi-touch-attribution-featured-image

    Master Multi-Touch Attribution

    by Sarah Lane-Hawn

    If your dashboards are full of “activity” but light on clarity, you’re not alone. Most attribution models in HubSpot Pro mislead more than they inform.

  • commanding-ai-as-a-mops-exponential-advantage-featured-image

    Commanding AI as a MOps Exponential Advantage

    by Nish Patel and Matt Fisher

    Refram AI not as a tool, but as a multiplier. The ops teams that win won’t just adopt AI — they’ll rethink the way work should flow.