Marketing operations have been around for decades, but it was not until the rise of MarTech that the industry experienced significant growth and evolution. In this blog post, we will take a closer look at the history of marketing operations and how it has evolved into the MarTech industry we know today.
Marketing Automation in the 90s:
The 90s saw the rise of marketing automation, which paved the way for the rapid acceleration towards where we are today. Marketing automation refers to the use of software to automate marketing tasks such as email marketing, social media scheduling, and lead generation. This technology was a game-changer for marketers, allowing them to automate repetitive tasks and focus on more strategic initiatives.
The Rise of Marketing Operations:
In 2005, analyst firms began to take note of the rise of Marketing Operations. Gary Katz published the first article citing MOps on MarketingProfs. This recognition marked the beginning of a new era in the marketing industry.
MOCCA and the Growth Operations Community:
In 2006, the non-profit group Marketing Operations Cross-Company Alliance (MOCCA) was formed. MOCCA was later renamed the Growth Operations Community, which is currently led by Melissa McCready. The group aimed to connect marketing operations professionals and promote the growth of the industry.
Formal Framework and Benchmarks:
In 2007, the first formal framework for Marketing Operations was introduced by Adrian C. Ott from Harvard Business School. This framework helped establish a common language and understanding of Marketing Operations. In the same year, the first benchmarks for Marketing Operations were published. This provided a standard for measuring the success of marketing operations initiatives.
University-level Course on Marketing Operations:
By 2008, Gary Katz was teaching a university-level course on Marketing Operations. This was a significant step in the recognition of Marketing Operations as a legitimate field of study and practice.
The Fastest Growing Career:
By 2011, Marketing Operations was recognized as the fastest-growing career. The growth of the MarTech industry and the increasing complexity of marketing operations led to a demand for professionals with the skills to manage and optimize MarTech tools and operations.
The Martech Big Bang:
The Martech Big Bang refers to the explosive growth of the MarTech industry. The MarTech landscape has grown from a few hundred companies in the early 2010s to over 8,000 companies today. This explosion of MarTech has given marketing operations professionals a vast array of tools and technologies to work with, but it has also made it more challenging to manage and optimize MarTech operations.
Conclusion:
The history of marketing operations is a story of growth, innovation, and evolution. The rise of MarTech has transformed the marketing industry and given rise to new roles and career opportunities. As the MarTech industry continues to grow and evolve, it is essential to stay up-to-date with the latest trends and developments to stay ahead of the competition. By understanding the history of marketing operations and MarTech, we can better prepare for the future and continue to drive growth and innovation in the industry.
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